PUZINSKI — AI WORKSHOP EXERCISE
Fictional training example. No client, employer, customer, or employee information.

JOB
Draft a useful reply to a class inquiry using only approved facts.

APPROVED FACTS
Business: a fictional pottery studio.
Beginner session: Saturday at 10:00 AM; 90 minutes.
Price: $60 per participant. Materials are included.
Booking: https://example.com/classes (illustrative placeholder, not a real booking link).
Cancellation policy: not provided.

FICTIONAL INQUIRY
"I'm new to pottery. Do you have a beginner class on Saturday, and what does it cost?"

REUSABLE PROMPT
You are preparing a draft for human review. Use only APPROVED FACTS below.
Write a friendly reply of up to 90 words that answers the question and gives one next step.
Do not invent availability, discounts, policies, guarantees, or customer details.
If the question needs information that is missing, identify what a person must confirm.
After the draft, list the facts you used and anything that needs review.
APPROVED FACTS: [paste verified business facts]
INQUIRY: [paste fictional or appropriately authorized information]

REVIEW CHECKLIST
1. Does the reply answer the actual question?
2. Does each price, time, duration, and policy match the source?
3. Is anything invented or overstated?
4. Is the next step correct, understandable, and appropriate?
5. Is the tone suitable, with unnecessary personal information excluded?

PRACTICE AN EXCEPTION
Change the inquiry to ask about refunds. The source has no cancellation policy.
The draft should identify that a person needs to confirm the policy, rather than inventing one.

ADOPTION
Name who owns the approved facts, who reviews drafts, and what happens when facts change.
Repeat the same exercise after a meaningful prompt or source change.
This exercise illustrates an approach; it is not evidence of a client result or a substitute for a scoped engagement.